FORGIVENESS SERIES
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HOW TO APOLOGISE PART 1
In
the last 2 posts in this series, I have reflected upon the conditional apology.
I have stressed why the conditional apology is never an apology and the
physical, emotional and spiritual impact a conditional apology has for both the
giver and receiver.
Let
us now turn our attention to the model of a sincere apology. Let us consider
the steps required for a genuine apology. We may wish to think about how we
apologise currently and what we can do to improve our apologies following these
steps.
Apologizing
can be difficult, but it's an important part of maintaining healthy
relationships and demonstrating emotional intelligence. The process varies
depending on the situation and the people involved, but here are some
guidelines that are necessary for a genuine apology.
Steps
for Making a Sincere Apology:
- Acknowledge Responsibility: The first step is acknowledging that
you did something wrong. Avoid using any language that deflects blame or
minimizes your actions. Saying "I'm sorry you feel that way" is
not the same as saying "I'm sorry I hurt you." The first
step is to recognize and acknowledge what you did wrong. Avoid being vague
or dismissive.
Example: "I realize I spoke
without considering your feelings."
This is where the prepositions I am sorry that... or I am
sorry because. I ... or I am sorry when I
... or I am sorry for ....are all appropriate
prepositions to use when making an apology, but remember never I am
sorry if..
2. Be
Specific: Clearly
state what you did wrong. This shows the other person that you understand why
your actions or words were harmful. Convey that you genuinely feel bad about your actions or words.
Example: "I’m truly sorry for
what I said."
- Genuinely Express Regret: Let the person know that you're sorry
and that you regret what you've done. Your tone should be sincere; people
can usually tell when an apology is not heartfelt. When it is not
heartfelt, it only adds more pain to the receiver and the reconciliation process
is usually derailed because trust is gone from the relationship.
- Explain (But Don’t Justify):
Sometimes it’s necessary to explain why you acted as you did. However,
this should not turn into a justification for your actions. The purpose is
to give the other person some context, not to excuse what you did. It is
vital that in explaining your actions/words that you acknowledge what you
have learned from the situation.
"I thought I was being funny, but I see now that it was inappropriate."
"5. 5. State Your Intention to Make
Amends: If possible, specify how you intend to make the situation
right or to prevent a similar situation from occurring in the future. "I
promise not to make jokes at the expense of others moving forward.
L" 6. Listen: Give the
other person an opportunity to speak and express how they feel. An apology
requires more than just saying "I'm sorry"; it may require a
willingness to hear how your actions affected the other person. "Is there
anything you’d like to say?"
7.
. 7.Follow
Through: Actions speak louder than words. Make sure you demonstrate
your sincerity through your actions moving forward. : Example Avoid making
similar jokes in the future
- Give Them Time: Some people may need time to process
your apology and decide whether or not they can forgive you. Be patient
and give them the space they need. It is wrong to assume and expect
that the other person will forgive you. It is the decision of the other
person not your decision.
Example
Apology:
Here’s
how you could put these steps together:
- Acknowledge
Responsibility: "I realize I was wrong for..."
- Be
Specific: "...for making that joke about your family."
- Genuinely
Express Regret: "I'm truly sorry for hurting your feelings."
Or "I’m
truly sorry for what I said."
Convey that you genuinely feel bad about your
actions or words.:
- Explain
(But Don’t Justify): "I thought I was being funny, but I see now that
it was inappropriate."
- State
Your Intention to Make Amends: "I promise not to make jokes at the
expense of others moving forward."
- Listen:
"Is there anything else you’d like to say?"
- Follow
Through: [Avoid making similar jokes in the future]
- Give
Them Time: [Allow them to process and decide if they want to forgive you]
Remember, the goal is to express
sincere regret and a willingness to make things right, not just to get yourself
off the hook. Remember
that sincerity can't be faked. If you don’t genuinely feel sorry, the other
person will likely pick up on it. Lastly, sometimes actions speak louder than
words. Continuously working on improving yourself and your behaviour after
the apology can show that you are genuine in your remorse.
Saying sorry effectively
involves more than just uttering the words; it's a process that includes
acknowledging the mistake, understanding the impact, and taking steps to make
amends
Offering a sincere apology
involves recognizing your mistake, taking responsibility, expressing remorse,
making amends, and committing to avoiding similar mistakes in the future.
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